Your privacy is important to us. This Privacy Policy explains how Dockside Treats ("Company," "we," "our," or "us") collects, uses, and protects your information when you use our business-to-business website, www.docksidetreats.com ("Site"), or submit information through one of our inquiry forms. By using our Site or submitting a form, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
- Contact Information: Your name, business email address, phone number, and physical mailing address submitted through our inquiry or contact forms.
- Business & Wholesale Credentials: Store name, retail business type, tax identification details, resale license information, or website URL provided for trade account verification.
- Non-Personal Technical Data: Device details, browser type, IP address, and interaction metrics on our Site collected via analytical cookie tools.
2. How We Use Your Information
The information we collect is used to:
- Respond to trade and wholesale inquiries, verify retail store credentials, and issue pricing or sample kits.
- Fulfill direct business inquiries submitted through our contact forms.
- Send trade news, line updates, product launch announcements, and promotional emails to retail partners who have requested info or opted in.
- Optimize site functionality, downloadable asset access, and operational performance.
To opt out of trade marketing emails: Click the unsubscribe link in any email we send, or contact us at info@docksidetreats.com. All opt-out requests are processed promptly.
3. How We Protect Your Information
We implement security measures to protect your commercial and personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encrypted data transmission using SSL (HTTPS) technology.
- Secure storage of form submissions and contact data.
- System monitoring for potential technical vulnerabilities.
4. Third-Party Service Providers
We do not sell, trade, or rent your commercial or personal data. We partner with established third-party technology providers to manage forms, analytics, and operational communications:
- JotForm — Wholesale and contact form processing. JotForm Privacy Policy
- MailerLite — Account communications and trade newsletters. MailerLite Privacy Policy
- Google Tag Manager / Google Analytics — Site performance and traffic metrics. Google Privacy Policy
- Metricool — Web traffic and campaign analytics. Metricool Privacy Policy
We may also share information if required to comply with applicable legal obligations or lawful government requests.
5. Cookies and Tracking Technologies
Our Site uses cookies and similar measurement tools to analyze web traffic and support visitor experience. The following services may set analytics cookies during your session:
- Google Tag Manager / Google Analytics — Measures visitor flow and browser interaction.
- MailerLite — Tracks email engagement and site visits from trade broadcasts.
- Metricool — Tracks site engagement and referral metrics.
You may adjust your web browser settings to block or disable cookies at any time; however, certain site capabilities or interactive forms may require cookies for optimal operation.
6. Your Rights
Depending on your jurisdiction, you have the right to:
- Request access to or copies of the business contact information we retain for you.
- Request corrections to any inaccurate account or contact details.
- Request removal/deletion of your information from our direct contact databases.
- Opt out of marketing or trade broadcast updates at any time.
To submit a request, contact us at info@docksidetreats.com. We respond to verified account requests within 30 days.
7. Children's Privacy
Our Site is a business-to-business website and is not directed to children under 13 years of age. We do not knowingly gather data from minors.
8. Changes to This Policy
We reserve the right to revise this Privacy Policy to reflect technical, legal, or operational updates. Any modifications will be published here alongside an updated effective date.
9. Contact Us
If you have any questions regarding this Privacy Policy or trade data management, please contact us at:
Dockside TreatsPhone: 857.598.2819
Email: info@docksidetreats.com
57 Hassey Street
New Bedford, MA 02740
See also: Terms & Conditions